Tag: Emotional Intelligence

AT7. Emotional Intelligence: Dealing with Conflict

Conflict is inevitable in your organization. Especially if you have strong-willed members, you’ll find that they have their own motivations and directions they want to take the team. Conflict has the potential to be positive and should be seen as an opportunity. The worst feeling your members can have towards your organization is apathy. If ...

AT6. Emotional Intelligence: Dealing with Difficult Members

             No matter how well you run your organization, you’ll inevitably encounter either problematic members or difficult third parties. Depending on the situation and the people involved, you can employ different strategies to deal with difficult individuals. But before we delve into the strategies, there’s an important point I’d like for you to consider. Do ...

Emotional Intelligence: Motivation (Part II)

When designing your intrinsic and extrinsic motivators, there are two elements that you must consider: your school's culture and your organization's mission.

Emotional Intelligence: Motivation (Part I)

In an ideal organization, all members would be intrinsically motivated and would go above and beyond the call of duty. To accomplish this, you must learn how to wield intrinsic and extrinsic motivators.

Emotional Intelligence: Interpreting Body Language

If emotional intelligence is considered a "soft" skill, then body language is the "hard" data points that you will use to interpret a person's mood. Master the interpretation of body language and you will be better able to understand a person's behavior and motivations.

Emotional Intelligence: Baselines

Emotional intelligence relies on your understanding of your member's emotional baselines. How you react to deviations in these baselines will influence your results.

Welcome to the Advanced Toolkit!

The Advanced Toolkit will teach you how to manage your people including topics on emotional intelligence, personalities, and motivations.